Showing posts with label A Language of Smiles. the New York Times. Show all posts
Showing posts with label A Language of Smiles. the New York Times. Show all posts

Sunday, January 24, 2010

NYT: The Joy of a Family Shop

Thank you for your time with my blogs and welcome back in the near future.

January 24, 2010
The Boss

The Joy of a Family Shop

MY dad was an engineer in the military when I was growing up. We moved about every three years and returned to California when he retired, just before I started high school.
Changing schools so often wasn’t bad when I was young, because young kids are nice to one another. Older kids are not. I moved in seventh, eighth and ninth grade. By the time you get to high school, cliques have formed and it’s hard to fit in. I was always the outcast as I got older, so I created a separate group. My parents, siblings and I did a lot at home together. We were always building things and doing experiments, which is how I became interested in math.
I met my husband, Karl, while we were attending the University of California, Santa Barbara. He made sandals and other items out of leather goods and sold them at craft fairs. I bought leather from him for my hobby, making leather jewelry and purses, and we eventually started dating. When he was a senior, he and his friend Doug Otto started a sandals company, Deckers Outdoor, that became quite big.
When I graduated in 1977, I started writing software for a company that provided real-time shipboard defense systems for the Navy. I needed to be able to travel on the ships, but in the early ’70s the Navy didn’t have separate onboard facilities for women. I didn’t see a career path for me, so I left and wrote business software for another company.
Karl wanted me to leave that job and develop software for his company that would integrate manufacturing, financial operations and order management. At first I told him I’d help him find a program instead. I couldn’t find what I was looking for, so in 1979 I quit my job to write the software myself. Instead of joining him, I started a company to sell the software to a wider market.
When I was starting, I’d occasionally meet an owner who didn’t think that women knew enough about software. One man said, “Well, honey, why don’t you send one of your male experts in?” Rather than make an issue of it, I sent a man. You’re there to serve the customer. That attitude has largely disappeared, but a few people still have preconceived notions.
Karl and I married, and in the mid-1980s he decided he’d rather be working in software. He and Doug sold their company and Karl joined mine as C.E.O. It worked out because I’m more interested in the technical aspects and he’s more interested in the financial side. Working together also helps husbands and wives at home, because you know how much work the other person has.
In 1988, we had a sales opportunity in Denver a day or two before our second child was due. I told Karl that I obviously couldn’t go and he would have to. He was worried about missing the birth, but I told him I could handle it myself.
When I named my company, some big companies had started going to three-letter acronyms. I chose QAD from the initials of a street near a friend’s house. It was Queen Anne Road, but QAR was already taken so I substituted the D.
Karl and I usually have lunch together if we’re not too busy. We have a bistro at headquarters that serves our employees a free lunch, so we eat with them. At our head office it’s impractical for employees to get out and eat together, and the social interaction is important to us. We have offices in 23 countries, and we cater lunch and offer free fruit in many of them.

Wednesday, January 20, 2010

NYT: Snack Time Never Ends

Thank you for your time with my blogs and welcome back in the near future.

January 20, 2010
De Gustibus


OF the many horrors that lurk in the e-mail in-box of a working parent — dental reminders, Facebook invitations involving some weird farm, “thoughts” from the boss — nothing quite rivals the snack request.
Not a month goes by without someone somewhere asking me to serve up some snack for an event that one of my children will attend and that, generally speaking, will not last more than 90 minutes.
During a single week in December, I was pinged with requests to bring a little food for one play rehearsal, three religious-school events, a school administrative meeting, two soccer games and two multicultural festivals. (O.K., so multicultural day is one of my favorite events of the school year. Step away from the Sichuan dumplings, kids, Hannah’s mom is moving in! Still.)
The obligations to bring a little something to eat extend to the adult world, too — I’ve baked for PTA meetings and child-rearing seminars that I didn’t even attend. But when it comes to American boys and girls, snacks seem both mandatory and constant. Apparently, we have collectively decided as a culture that it is impossible for children to take part in any activity without simultaneously shoving something into their pie holes.
“Children used to come home, change into play clothes and go outside and play with other children,” said Joanne Ikeda, a nutritionist emeritus at the University of California, Berkeley. “There were not snack machines, and the gas stations only sold gas. Now there are just so many more opportunities to snack and so many activities after school to have snacks.”
Between 1977 and 2002, the percent of the American population eating three or more snacks a day increased to 42 percent from 11 percent, according to a large study of American nutritional habits conducted by the Agriculture Department with the Department of Health and Human Services.
Further, researchers found, the percent of children surveyed who said they had eaten three meals on the previous day went down, while those who had had a snack went up more than 40 percent.
“None of this trend has reversed,” said Rhonda Sebastian, a nutritionist with the Agricultural Research Service, the unit of the Agriculture Department that participated in the survey. (The data for 2008 exists but the snacking component has not yet been analyzed.) “Food is everywhere now. It is part of everything.” I began to wonder how other parents see all this extracurricular eating, so I asked around a bit. Apparently, I am not the only one being driven crazy.
“It has all just gotten out of hand,” said Sean O’Neill, an illustrator and father of two in Chicago. Mr. O’Neill wonders why snacks must be served at every sporting event, even those taking place at 10 a.m. or an hour before lunch.
“The kids are playing baseball, they are covered in Chicago Park District dirt and then they eat a handful of fruit bites,” he said. “It’s pretty disgusting.”
Some of the moms I see around the school corridors and the soccer field told me they felt backed into a corner by the omnipresence of snacks.
Once a week, Vivian Zachary’s 6-year-old son, Joel, goes dashing for the vending machine at the gym after his gymnastics class ends at 5 p.m. “Last week it was a Fruit Roll-Up and a can of 7Up,” Ms. Zachary wrote in an e-mail message. “I’m not sure why I let this go on, and I often think that if I were a better parent, or at least more able to tolerate incessant complaining, I would let him buy the snacks but not actually consume them until after dinner. But I have already established the pattern (the ‘rule’ in Joel’s mind), so there’s no going back now.”
The spread of snacking has been abetted by parental guilt, the much-lamented death of the family dinner, over-scheduled children. Kara Nielsen, a “trendologist” at the Center for Culinary Development, a brand development company in San Francisco, cites the proliferation of activities, from soccer to chess club to tutoring sessions, that now fill children’s afternoons.
“You’ve got this desire for parents to control their kid’s diet,” Ms. Nielsen added, “and add this with this increase in activities, so it has become up to the parents to provide the snacks. And the marketers have picked up on this.”
Indeed, this nation consumed $68.1 billion in packaged snack foods in 2008, up from $60 billion in 2004, according to Packaged Facts, a consumer research group. One of the newest concepts — and among the best sellers, Ms. Nielsen said — are 100-calorie packs of cookies and other junk foods. They are targeted at parents, who are always looking for something to toss into the backpack for after-school time.
Fast-food restaurants are in on the act, and over the last two years have begun to introduce their own mini-meals, like the McDonald’s Snack Wrap. According to the Agriculture Department, American children get 40 percent of their calories from food of poor nutritional quality.
What is especially baffling where I live, in Los Angeles, is how often the kind of parental paranoia that obsesses about school ratings, vaccines and myriad imagined plagues is matched by utter disregard for the nutritional downsides of mowing down Fruit by the Foot every afternoon at 4. Rarely do I see a parent show up on the soccer field with a homemade snack, or even a bag of carrots. Oreos are the post-game snack of choice, even in sports leagues dominated by upper-income parents.
“There is definitely a big disconnect,” said Dr. Howard Taras, a pediatrics professor at the University of California, San Diego, who specializes in community and school health policies. “I think there is this natural tendency among parents to not want their child to go hungry. It is more difficult for them to think about the long-term outlook for the child.”
Ellyn Satter, a dietitian and family therapist, thinks there is little point in worrying too much about what children are eating — unless it is “pure sugar,” like juice, she said — or how much, because children self-regulate portions. The key, she said, is to end grazing. “The parents’ job is to do the what, when and where of feeding,” she said, “and it is up to the children to do the how much and whether of eating. In order to have successful family meals, you have to structure the snacks.”
Carolynne Dyner sees the purpose of snacks for her children, Quinn, who is 7, and Sadie, 5, through a fairly simple prism. “To stave off tantrums, of course,” she said. From their days caring for infants, she said, parents are conditioned to be prepared for a sudden attack of hunger. And so she keeps her car and purse amply packed with pretzels, baggies of Cinnamon Life cereal, Goldfish crackers and Clif bars.
For her children, little bites between meals have in some ways supplanted the meals themselves. “They usually need a snack midmorning and midafternoon,” explained Ms. Dyner, who lives in Beverly Hills, Calif. “There may be a third snack, and this is usually due to the fact that our kids didn’t care much for what we provided for dinner, so now it is 7:30 and they are hungry. At this point we may give them a yogurt.”
Parents who give in too many times may find that snacks are the culinary equivalent of letting your 2-year-old sleep in your bed. “People get themselves into these habits, which they later regret tremendously,” said Ms. Ikeda, the nutritionist. “We do, as parents, make mistakes and then we either have to live with them or suffer the consequences in fixing them. It gets exhausting saying ‘no’ all the time.”
On the other hand, saying ‘yes’ can be tiring, too. I am happy to serve on any refreshment committee there is. I like to bake, and am far more efficient at that than at any other classroom obligation. Just ask the parent liaison for my younger child’s classroom, whose response to my failure to properly manage a canned goods drive was only slightly less frosty than that of a rogue nation asked to cease nuclear development.
But a person can’t just bake whole-wheat banana bread and call it a day. Here was the memo I received concerning my recent snack obligation for a play practice. “Please note, we have the following allergies in mini players: Peanuts, cashews, nuts, wheat, dairy, strawberries, milk, egg whites.”
Food allergies are a real problem. But did no one ponder the idea that perhaps the solution is for children to bring their own snacks?
Or to eat no snacks at all?
De Gustibus is an occasional forum for writers to employ opinion, argument or provocation in reflections on food or drink.

Monday, December 21, 2009

NYT: Holiday Tables: Bon Appétit to Guten Appetit


Thank you for your time with my blogs and welcome back in the near future.

December 20, 2009
Journeys

By GISELA WILLIAMS

DURING the holiday season, the already difficult task of deciding where to dine in Europe’s major cities becomes Herculean. Many restaurants, especially the more intimate, independently run places, are closed on Dec. 24 and 25; high-end hotel restaurants are more likely to stay open but can be stiff, expensive and full of tourists.

“Although I love Paris 365 days a year, Christmas can be a tricky time to visit,” Beth Marlin, the editor of Paris-Insider.com, wrote in an e-mail message. “The week between Christmas and New Years can be disappointing for tourists who expect everything to be open (museums, restaurants) according to a normal schedule. It is possible to arrive somewhere and find a sign in the window that says ‘Closed until after January 1st.’ ”

That doesn’t mean that tourists should avoid Paris during the holidays. On the contrary, Ms. Marlin writes: “A walk down the Champs-Élysées at night with the trees lit up, or along the Rue du Faubourg St.-Honoré can be downright magical. With the right itinerary, it can be spectacular.”

Sometimes it’s a matter of planning. Take, for example, Le Jules Verne, Alain Ducasse’s restaurant nestled overheard in the Eiffel Tower. While it’s open on Christmas Eve and Christmas, only a few tables are available for lunch on Christmas Day.

Here are suggestions for places to eat in five European cities. Some are open on Christmas Eve, some on Christmas Day, some both. And many are offering special menus. (Call ahead for reservations and to check availability.)

PARIS

Just a skip away from Jules Verne is the well-regarded Au Bon Accueil (14, rue de Monttessuy, 75007; 33-1-4705-4611; www.aubonaccueilparis.com), a modern bistro owned by the restaurateur Jacques Lacipiere. The chef, Naobumi Assaki, turns out precise, elegant food in a friendly setting.

On Dec. 24 and 25, the restaurant will be offering a five-course Christmas lunch menu (60 euros a person, or $87 at $1.45 to the euro, without wine) that brings to mind the sort of fare a food-loving French family might dine on at home, including oysters, chicken with a turnip purée and black truffle jus, a selection of rich French cheeses and a dark-chocolate mille-feuille.

LONDON

The quintessential holiday meal in London is all about mince pies and puddings. Food-obsessed travelers can pick up preordered pies and puddings to go (until late afternoon on Dec. 23) at the widely acclaimed St. John Restaurant (26 St. John Street, EC1M; 44-20-7251-0848; www.stjohnrestaurant.co.uk).

The Christmas Feasting menus being offered by Fergus Henderson, St. John’s pioneering chef, are available only until Dec. 23. But the Butlers Wharf Chop House (36e Shad Thames, SE1; 44-20-7403-3403; www.danddlondon.com) is open on Christmas Eve and for lunch on Christmas Day. Not only does the traditional British restaurant serve up an excellent holiday meal with all the fixings (mince pies included), it’s perched on the Thames and looks out over the Tower Bridge. The three-course meal is £170 for two, or $272 at $1.60 to the pound.

STOCKHOLM

On setting alone, Stockholm’s grand Operakallaren (The Royal Opera House, Karl XII:s torg; 46-8-676-5800; www.eng.operakallaren.se), situated near the banks of the Norrstrom and next to the Royal Palace, is a winner. But when it comes to the Christmas Eve Julbord — a holiday version of the traditional smorgasbord that includes specialties like glazed ham and rice porridge spiked with cinnamon — it’s the dining room of choice for many local families. In fact, according to the restaurant’s chef, Stefano Catenacci, a reservation there for lunch on Christmas Eve is so sought-after that the next opening for a table in the main dining room is in 2011.

Fortunately the Operakallaren has a lot of extra rooms. “We have space left, but not in the main dining room,” Mr. Catenacci said. “There are tables upstairs in the banqueting room, and just yesterday we chose to open up the opera bar, a small room where you sit up to 80 people.” The Julbord at Operakallaren starts at 750 kronor to 980 kronor a person, or about $110 to $140 at 6.95 kronor to the dollar.

ROME

Though fish plays a part in the Swedish Julbord, Christmas Eve in Rome takes it to another level: a seven-course dinner in which each dish contains a different type of seafood.

Jessica Stewart, the Rome manager for Context, a boutique travel company that organizes urban walking tours, recommends Casa Bleve (Via del Teatro Valle, 48-49; 39-06-686-5970; www.casableve.it), a palatial winte bar within the former courtyard of the 16th-century Palazzo Medici Lante della Rovere.

This is the first year that Casa Bleve will be serving its version of the traditional Christmas Eve fish feast (for 145 euros a person), and it sounds like one worth seeking out. Courses include a seared mackerel with buffalo’s milk burrata and roasted tomatoes, an octopus and chanterelle mushroom soup with fried purple potatoes and pasta stuffed with red shrimp on a bed of artichoke cream.

On Christmas Day, when most Roman families are eating leftovers at home, Ms. Stewart suggests booking a table at the popular Hostaria dell’Orso (Via dei Soldati, 25C; 39-06- 6830-1192; www.hdo.it), which is open on Dec. 24 and 25.

MUNICH

Around Christmastime, this Bavarian city becomes a winter wonderland, with its Baroque architecture and twinkling markets filled with red-cheeked locals catching up over sausages and mulled wine.

It’s also famous for one of the most decadent and delicious Christmas meals Europe has to offer: the traditional holiday roasted goose, typically served with dumplings and red cabbage. The century-old restaurant Spatenhaus an der Oper (Residenzstrasse 12; 49-89-290-7060), in an elegant historic building overlooking the opera house, will be offering freshly cooked goose on Dec. 24. Try it at lunchtime so you have a chance to walk off those calories. A meal is 24.90 euros a person.

Still hungry on Christmas Day after all that goose? Head to the city’s historic center to join the locals for a glass of beer and weisswurst at a beer hall like the Ratskeller (Marienplatz 8; 49-89-219-9890; www.ratskeller.com) or Weisses Bräuhaus (Tal 7; 49-89-290-1380; www.weisses-brauhaus.de).

Wednesday, October 28, 2009

A Language of Smiles

Thank you for your time with my blogs and welcome back in the near future.

October 27, 2009, 9:30 pm


Say “eeee.” Say it again. Go on: “eeee.”

Maybe I’m easy to please, but doing this a few times makes me giggle. “Eeee.”

Actually, I suspect it’s not just me. Saying “eeee” pulls up the corners of the mouth and makes you start to smile. That’s why we say “cheese” to the camera, not “choose” or “chose.” And, I think, it’s why I don’t get the giggles from “aaaa” or “oooo.”

The mere act of smiling is often enough to lift your mood; conversely, the act of frowning can lower it; scowling can make you feel fed up. In other words, the gestures you make with your face can — at least to some extent — influence your emotional state.

(The notion that facial expressions affect mood isn’t new. Edgar Allan Poe used it in his story “The Purloined Letter”: one character reports that when he wishes to know someone’s mind, he attempts to compose his face to mimic the expression of that someone — then waits to see which emotions arise. And the idea was developed, in different ways, by both Charles Darwin and William James. But telling stories and developing arguments is one thing. Showing, experimentally, that making a face can make a mood is harder; it’s only in the past 30 years or so that data have started to accumulate.)

Exactly how frowns and smiles influence mood is a matter of debate. One possibility is classical conditioning. Just as Ivan Pavlov conditioned a dog to associate the sound of a bell with the expectation of food, the argument goes, so humans quickly come to associate smiling with feeling happy. Once the association has been established, smiling is, by itself, enough to generate happy feelings. Another possibility is that different facial gestures have intrinsic properties that make them more or less pleasant, perhaps by altering the way that blood flows to the brain.

But here’s what interests me. As anyone who has tried to learn a foreign language will know, different languages make you move your face in different ways. For instance, some languages contain many sounds that are forward in the mouth; others take place more in the throat. What’s more, the effects that different languages have on the movements of the face are substantial. Babies can tell the difference among languages based on the speaker’s mouth movements alone. So can computers.

Which made me wonder: do some languages contain an intrinsic bias towards pulling happy faces? In other words, do some languages predispose — in a subtle way — their speakers to be merrier than the speakers of other languages?

As far as I can tell, no one has looked at this. (It doesn’t mean no one has; it just means I haven’t been able to find it.) But I did find a smidgen of evidence to suggest the idea’s not crazy. A set of experiments investigating the effects of facial movements on mood used different vowel sounds as a stealthy way to get people to pull different faces. (The idea was to avoid people realizing they were being made to scowl or smile.) The results showed that if you read aloud a passage full of vowels that make you scowl — the German vowel sound ü, for example — you’re likely to find yourself in a worse mood than if you read a story similar in content but without any instances of ü. Similarly, saying ü over and over again generates more feelings of ill will than repeating a or o.

Of course, facial gestures aren’t the whole story of emotions; moreover, languages can potentially influence emotions in many other ways. Different languages have different music — sounds and rhythms — that could also have an emotional impact. The meanings of words may influence moods more than the gestures used to make them. And just as the words a language uses to describe colors affects how speakers of that language perceive those colors, different languages might allow speakers to process particular emotions differently; this, in turn, could feed into a culture, perhaps contributing to a general tendency towards gloom or laughter.

Separating these various factors will be difficult, and the overall impact on mood through the facial gestures of a language may well be small, if indeed it exists at all. Nevertheless, I’d love to know whether some languages, by the contortions they give the mouth, really do have an impact on their speakers’ happiness. If it turns out that there is a language of smiles, I’d like to learn it. In the meantime: have a giggle with “meeeeeee.”

Notes:

For a fascinating overview of experiments on frowning, smiling and mood, see McIntosh, D. N. 1996. “Facial feedback hypotheses: evidence, implications, and directions.” Motivation and Emotion 20: 121-147. This paper also discusses possible ways that facial expressions can influence emotions including both the conditioning idea and the blood flow idea. Further experimental results can be found in, for example, Kleinke, C. L., Peterson, T. R., and Rutledge, T. R. 1998, “Effects of self-generated facial expressions on mood,” Journal of Personality and Social Psychology 74: 272-279; see also Schnall, S. and Laird, J. D., “Keep smiling: Enduring effects of facial expressions and postures on emotional experience and memory,” Cognition and Emotion 17: 787-797; Flack, W. F. 2006, “Peripheral feedback effects of facial expressions, bodily postures, and vocal expressions on emotional feelings,” Cognition and Emotion 20: 177-195; and Duclos, S. E. and Laird, J. D. 2001, “The deliberate control of emotional experience through control of expressions,” Cognition and Emotion 15: 27-56.

Poe’s purloined letter can be read here. Darwin’s arguments about emotions can be found in his book, first published in 1872, “The Expression of Emotions in Man and Animals”; James’s arguments are described in his book, first published in 1890, “The Principles of Psychology.”

For evidence that facial movements can affect the way blood flows to the brain, see McIntosh, D. N. et al. 1997, “Facial movement, breathing, temperature, and affect: Implications of the vascular theory of emotional efference,” Cognition and Emotion 11: 171-195.

For babies telling the difference among languages based on lip movements, see Weikum, W. M. et al. 2007, “Visual language discrimination in infancy,” Science 316: 1159. For computers being able to do this, see Newman, J. L. and Cox. S. J. 2009. “Automatic visual-only language identification: a preliminary study,” IEEE Proceedings of the International Conference on Acoustics, Speech, and Signal Processing vols 1-8: 4345-4348. A less technical account of the results are given here.

For my smidgen of evidence that the faces you pull when speaking a language can affect your mood, see Zajonc, R. B., Murphy, S. T. and Inglehart, M. 1989, “Feeling and facial efference: implications of the vascular theory of emotion,” Psychological Review 96: 395-416. This paper describes what happens if you read stories full of the “ü” sound, or are made to repeat it over and over again.

The idea that the words in a language can affect the thought processes of the speakers is often attributed to Edward Sapir and Benjamin Lee Whorf; it has been controversial. However, some recent experimental evidence supports it, at least when it comes to processing colors. See, for example, Winawer, J. et al. 2007. “Russian blues reveal effects of language on color discrimination.” Proceedings of the National Academy of Sciences 104: 7780-7785 and Regier, T. and Kay, P. 2009, “Language, thought, and color: Whorf was half right,” Trends in Cognitive Sciences 13: 439-446. The idea that emotions might be similarly affected has been discussed by Perlovsky, L. 2009, “Language and emotions: Emotional Sapir-Whorf hypothesis,” Neural Networks 22: 518-526.

This piece grew out of a conversation with Ismael Ludman about the different muscles used for speaking Spanish and German: many thanks. Many thanks also to Dan Haydon and Gideon Lichfield for insights, comments and suggestions.